Category: Allowance

2. On the guest “profile” you will be able to see which bookings are “Seated” and the meal has therefor been used. For now you will have to open each booking, but this overview will be updated to make it easier.

First search for the guest in Allowance. Once you have found the guest, open up their booking. Here you can see their current package. To change their package, click on the name of their current package and select one of the other options. The included meals will now be updated. Remeber to press save. Once… Continue reading How to upgrade a meal package (on a guest)

3. When you have selected the hotel it will automatically open up the “Search guest” page. 4. On this page you will be able to search for guests using the following information. Room number, booking number, e-mail or phone. 5. When searching a drop-down will appear where you will be able to find the guest.… Continue reading How to search for a guest in Allowance

When updating or creating a new meal package in Allowance, you will need the bookingtype ID. The bookingtype ID is used to determine which bookingtype the meal package will be linked to in easyTableBooking. In easyTableBooking: 2. Navigate to “Booking types” in the left hand menu. 3. Press “Settings” next to the bookingtype you wish… Continue reading Where to find bookingtype ID

If you have mistakenly “Seated” a guest in easyTableBooking you can easily “Unseat” them again. 2. Open up the booking by clicking on the name. 3. At the bottom, you can see the button “Undo seated”. Press that and the booking will become unseated. Once the booking is unseated, the allowance in the comment will… Continue reading How to “unseat” a booking

When you press “Seated” on a guest in easyTableBooking the amount of available/used meals will automatically be updated. This is updated once every hour. To see how many meals the guests have left/used you have to open a booking of theirs and see the “Customer note”. This mustn’t be changed. If you have mistakenly seated… Continue reading When is allowance updated

Auto bookings are reservations that are automatically generated by our system. These bookings are only made for guests who have purchased a package and have not made a reservation themselves. This guarantees that there will be available space for them in the restaurant. Autobooking is created before each meal. By 7 am for breakfast, 10:45… Continue reading Auto booking explanation